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Long-form technical writing on the infrastructure that enterprises actually run. Filter by topic, format, or tag.

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VoIP Intermediate

Diagnosing VoIP Call Quality Properly

"The calls are bad" is the least actionable ticket in unified communications. Bad how? For whom? In which direction? Almost every VoIP quality investigation that drags on for weeks does so because nobody separated the sy...

6 min read 3K
Linux Intermediate

systemd Service Hardening

Most Linux services run with far more privilege than they need. systemd includes a sandboxing framework that removes most of it declaratively — no container runtime, no separate tooling, just directives in a unit file. T...

5 min read 4K